Cincinnati Chapter Co-Chair
Business Process Outsourcing South Africa
Rocky Mountain Chapter Co-Chair
Outsource Partners International
CB Richard Ellis
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Knowledge Center » Leading an Outsourcing Program
Straight Talk and Setting Expectations for Outsourcing Success
By: IBM Corporation
This presentation from The 2008 IAOP Governance Forum looks at the importance of straight talk to align teams and set appropriate expectations for successful delivery of services or completion of projects. Using a combination of examples, hints, tips, and tools, become more proficient in the essentials for getting your job done in a manner that keeps everyone smiling. For the full presentation, please click the download button. |
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